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The Year's Best Customer Service on Twitter

For large brands providing outstanding customer service on Twitter. Small businesses, use #smallbusiness

Customerservice Leaders - The Shorty Awards - The best producers of real-time, short form content on Twitter(You can still submit a vote for fun, but the actual contest is over)

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Vote with a tweet. Votes must have a reason after "because..." or they won't count!

Customer Service Leaderboard

If the number of votes for you fluctuates, find out why here: Vote auditing

Winner

The Real-Time Academy of Short Form Arts & Sciences will use a combination of criteria to select the winner from among the finalists, including the number of votes, the reasons given in nominations, answers to the Shorty Interview (which you can still take here) and the content of the finalists' tweets.

47th

lululemon athletica

lululemon athletica

Dancing, singing, flossing, and tweeting from the lululemon head office in Vancouver, BC.
ksimm
ksimm I nominate @lululemon for a Shorty Award in #customerservice
shawna jacques
shawna jacques I nominate @lululemon for a Shorty Award in #customerservice because...
Carolyn Coles
Carolyn Coles I nominate @lululemon for a Shorty Award in #customerservice because they seek out and solve problems proactively!
View all votes for lululemon athletica
3 votes in customerservice
5 votes in brand

48th

B-Train

B-Train

Sasquatches. Shenanigans.Fun Shineys.
B-Train
B-Train Hilarious! RT @shortyvotes: @WickedSkatewear, you were nominated by @Pitchit for a Shorty Award in #customerservice http://bit.ly/4ONz...
Pitchit
Pitchit I nominate @wickedskatewear for a Shorty Award in #customerservice because they ROCK the house!
View all votes for B-Train
2 votes in customerservice
1 vote in egocentric

48th
(tie)

equinux

equinux

equinux is a market-leading Mac software developer that creates world-class and innovative solutions for the Mac and iPhone community.
Rob Lo Bue
Rob Lo Bue I vote for @equinux for a Shorty Award in #customerservice because the team is really good looking!
msp23
msp23 I vote for @equinux for a Shorty Award in #customerservice because they are really here to help!
View all votes for equinux
2 votes in customerservice

48th
(tie)

Zappos.com CEO -Tony

Zappos.com CEO -Tony

www.zappos.com blogs.zappos.com twitter.zappos.com
Willis PR
Willis PR I vote for @zappos for a Shorty Award in #customerservice because they use social media to its full potential #willispr
Adri
Adri I nominate @zappos for a Shorty Award in #customerservice because his company is leading the way in service & fun!
View all votes for Zappos.com CEO -Tony
2 votes in customerservice
1 vote in brand

48th
(tie)

cl

cl

JésSiKa Felipe
JésSiKa Felipe I vote for @cl for a Shorty Award in #customerservice because... a melhor
Amanda Oliveira
Amanda Oliveira I nominate @cl for a Shorty Award in #customerservice because...she is very creative
View all votes for cl
2 votes in customerservice
6 votes in celebrity
2 votes in music
1 vote in news

48th
(tie)

Sunderland SR2 Blog

Sunderland SR2 Blog

A community-run neighbourhood news site for Sunderland SR2. Main Tweeter: @JoshHalliday (^JH) Get in touch: editor@sr2blog.com
Garry Dent
Garry Dent I nominate @SR2Blog for a Shorty Award in #customerservice because...they empower the people of Sunderland
Graeme Donaldson
Graeme Donaldson I nominate @SR2Blog for a Shorty Award in #customerservice for keeping fellow Sunderland residents well informed.
View all votes for Sunderland SR2 Blog
2 votes in customerservice

48th
(tie)

Jackie Silver

Jackie Silver

I'm Jackie Silver and I'm Aging Backwards. I'm 50 and I still get asked for I.D. to buy wine!
The Lowry Agency
The Lowry Agency Wow TY! RT @AgingBackwards: I nominate @lowryagency for a Shorty Award in #customerservice because they rock! ...
Allen L. Kelly
Allen L. Kelly @AgingBackwards Thanks for the Shorty Award nomination in #customerservice! If anyone wants to vote - www.shortyaward.co...
View all votes for Jackie Silver
2 votes in customerservice
2 votes in health
2 votes in brand

48th
(tie)

Threadless

Threadless

Threadless is a community-based tee shirt company that prints awesome designs created and chosen by you!
Phil Jones
Phil Jones I nominate @threadless for a Shorty Award in #customerservice they are a outstanding company!
Manny Hernandez
Manny Hernandez I nominate @threadless for a Shorty Award in #customerservice because they are attentive to complaints via Twitter.
View all votes for Threadless
2 votes in customerservice

48th
(tie)

Continental Airlines

Continental Airlines

Official Twitter profile of Continental Airlines. Continental is the world's fifth largest airline.
John Palmer
John Palmer I nominate @Continental for a Shorty Award in #customerservice because I love flying in style with their great service.
Jay Brannan
Jay Brannan I nominate @continental for a Shorty Award in #customerservice because THEY ALLOW GUITARS ON BOARD!!
View all votes for Continental Airlines
2 votes in customerservice
1 vote in brand

48th
(tie)

Rick_After_Dark

Rick_After_Dark

All-original humor, all written by me, often NC-17 & NSFW. Never PC.
Blanche
Blanche I nominate @RickAfterDark for a Shorty Award in #customerservice because...his tweets always make me laff.
Alex Cleveland.™
Alex Cleveland.™ I nominate @RickAfterDark for a Shorty Award in #customerservice because he has the best dirty jokes on Twitter.
View all votes for Rick_After_Dark
2 votes in customerservice
19 votes in humor
1 vote in apps
1 vote in egocentric
1 vote in other

48th
(tie)

Grace Lin
Lucas Henrique
Lucas Henrique I vote for @claudia for a Shorty Award in #customerservice because... i love ♥
Kendy CL
Kendy CL I nominate @Claudia for a Shorty Award in #customerservice because... she's the best
View all votes for Grace Lin
2 votes in customerservice
22 votes in celebrity
17 votes in music
4 votes in design
2 votes in weird

48th
(tie)

Monique Barros

Monique Barros

I'm Brazilian aspiring artist. Money o que é good nóis num have, se nóis havasse nóis num tava aqui playando, mas nóis precisa é workar!
Flávia Ribeiro
Flávia Ribeiro I nominate @moniquefuruta for a Shorty Award in #customerservice because... ela é gente fina!
Copilotowbonner
Copilotowbonner I nominate @moniquefuruta for a Shorty Award in #customerservice because...EU GOSTO DA JAPINHA...#maluquinhacomoeu kkk
View all votes for Monique Barros
2 votes in customerservice
1 vote in other
1 vote in egocentric

48th
(tie)

1800HOTELS

1800HOTELS

Hi! I'm Angelina, follow me for great hotel deals and special offers! Tweet @1800hotels for your requests or email twitter@1800hotels.com
What's Up Tampa Bay
What's Up Tampa Bay I nominate @1800Hotels for a Shorty Award in #customerservice because they always respond quickly to any of my ?'s!
Angela Woebking
Angela Woebking I nominate @1800hotels for a Shorty Award in #customerservice because... they are way on top of their game!
View all votes for 1800HOTELS
2 votes in customerservice
4 votes in travel

48th
(tie)

Mike Cassidy

Mike Cassidy

Dad|UnExecutive|Membership Jedi
Anissa Storie
Anissa Storie I nominate @MembershipJedi 4 a Shorty Award in #customerservice as he provides a fresh leadership/membership approach
Desert Family Y
Desert Family Y I nominate @membershipjedi for a Shorty Award in #customerservice because he's the real deal
View all votes for Mike Cassidy
2 votes in customerservice

48th
(tie)

Warren Ellis

Warren Ellis

English Writer. Not Australian Musician. Lives in your brain.
Mariella Villalobos
Mariella Villalobos I nominate @WarrenEllis for a Shorty Award in #customerservice because he's what makes me slog through the damn feed
Zobmie
Zobmie I nominate @warrenellis for a Shorty Award in #customerservice because he is a shining example of reader satisfaction.
View all votes for Warren Ellis
2 votes in customerservice
145 votes in literature
2 votes in weird
1 vote in other
1 vote in culturalinstitution

48th
(tie)

Preta Gil
Joyce Bernardo
Joyce Bernardo I nominate @PretaMaria for a Shorty Award in #customerservice because... ADOOORO !
Jeff
Jeff I nominate @PretaMaria for a Shorty Award in #customerservice because of the singer´s helping flood victims in Rio.
View all votes for Preta Gil
2 votes in customerservice
24 votes in music
4 votes in celebrity
3 votes in other
2 votes in health

48th
(tie)

Julia Roy

Julia Roy

Senior Manager of New Media at Coach, Inc., digital influencer and creator of Tweet Week, a vlog about Twitter (youtube.com/tweetweek). All tweets are mine.
kmart0087
kmart0087 I nominate @juliaroy for a Shorty Award in #customerservice because...she's smart, funny, hot, and awesome!
M. G.
M. G. RT: @juliaroy: I nominate @RSHotel for a Shorty Award in #customerservice because they listen and care
View all votes for Julia Roy
2 votes in customerservice

48th
(tie)

radian6

radian6

Social media monitoring/engagement platform for PR, marketing and customer support professionals. Managed by @ambercadabra @huggard @VargasL @dawneva
Mary Lou Ricci
Mary Lou Ricci I nominate @radian6 for a Shorty Award in #customerservice because they really got it going on.
Mike Handy
Mike Handy I nominate @radian6 for a Shorty Award in #customerservice because they deserve it!
View all votes for radian6
2 votes in customerservice

48th
(tie)

mr. unfollowr

mr. unfollowr

track your unfollows and get direct message if someone stopped following you. just follow me! check out my page for email notifications. by @ibobrik
hahaher
hahaher I vote for @unfollowr for a Shorty Award in #customerservice because He is absolutely unselfis man!
Adam Vandover
Adam Vandover I nominate @unfollowr for a Shorty Award in #customerservice because...it's the most useful twitter service out now.
View all votes for mr. unfollowr
2 votes in customerservice
821 votes in apps
3 votes in weird
3 votes in other
1 vote in music

48th
(tie)

T-Mobile USA

T-Mobile USA

The official voice of T-Mobile, the national network dedicated to letting people like you get more.
Benjamin DeMey
Benjamin DeMey I nominate @TMobile_USA for a Shorty Award in #customerservice because... they're the best at handling every issue!
Ranee Stewart
Ranee Stewart @TMobile_USA Just voted for you in #customerservice for the #Shorty awards. You guys do a great job! http://shortyaward...
View all votes for T-Mobile USA
2 votes in customerservice