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The Year's Best Customer Service on Twitter

For large brands providing outstanding customer service on Twitter. Small businesses, use #smallbusiness

Customerservice Leaders - The Shorty Awards - The best producers of real-time, short form content on Twitter(You can still submit a vote for fun, but the actual contest is over)

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Customer Service Leaderboard

If the number of votes for you fluctuates, find out why here: Vote auditing

Winner

The Real-Time Academy of Short Form Arts & Sciences will use a combination of criteria to select the winner from among the finalists, including the number of votes, the reasons given in nominations, answers to the Shorty Interview (which you can still take here) and the content of the finalists' tweets.

35th

The Lowry Agency

The Lowry Agency

A full service artist management company for artists, speakers, voice over artists, entertainment companies, MMA and Godfather of the #MusicMafia!
DavidLowry
DavidLowry RT @AgingBackwards: I nominate @lowryagency for a Shorty Award in #customerservice because they rock! ...
Janet Hansen
Janet Hansen RT @AgingBackwards I nominate @lowryagency for a Shorty Award in #customerservice because they rock! ...
Jackie Silver
Jackie Silver I nominate @lowryagency for a Shorty Award in #customerservice because they rock! ...
View all votes for The Lowry Agency
6 votes in customerservice
17 votes in music
2 votes in humor
2 votes in lavoice
1 vote in egocentric

36th

Janie Honeycutt

Janie Honeycutt

Hi! I'm Janie.:) California gal, living in Indiana. Selling the best all natural jerky around! And I'm here to meet you.
Rod Burkert
Rod Burkert RT @forfeng: I nominate @houseofjerky for a Shorty Award in #customerservice because she HAS great customer service
Heather Turner
Heather Turner I nominate @houseofjerky for a Shorty Award in #customerservice because she HAS great customer service
Roland Von Ohlsen
Roland Von Ohlsen I nominate @houseofjerky for a Shorty Award in #customerservice because Janie puts the customer first.
View all votes for Janie Honeycutt
5 votes in customerservice

36th
(tie)

Eric Peterson

Eric Peterson

Web analytics consultant; author Web Analytics Demystified and Web Site Measurement Hacks plus creator of Twitalyzer (@Twitalyzer)
Brian Au
Brian Au RT @jordanlebaron: RT @erictpeterson: I nominate @OmnitureCare for a Shorty Award in #customerservice because Ben rocks #measure support!
Dave Balhiser
Dave Balhiser RT @EndressAnalytic: I totally agree! RT @erictpeterson: I nominate @OmnitureCare for a Shorty Award in #customerservice because Ben roc ...
Gabriele Endress
Gabriele Endress I totally agree! RT @erictpeterson: I nominate @OmnitureCare for a Shorty Award in #customerservice because Ben rocks #measure support!
View all votes for Eric Peterson
5 votes in customerservice

37th

WestoneMusic

WestoneMusic

The In-Ear Experts Since 1959. We are a world leader of in-ear monitoring and custom products for the ear.
D. Hughes
D. Hughes I nominate @WestoneMusic for a Shorty Award in #customerservice because @daledouglass is excellent at his job.
Dale Douglass
Dale Douglass RT @LynnKehler: I nominate @WestoneMusic for a Shorty Award in #customerservice because...it's what got us to where we are today! http:/ ...
Lynn Kehler
Lynn Kehler I nominate @WestoneMusic for a Shorty Award in #customerservice because...it's what got us to where we are today!
View all votes for WestoneMusic
6 votes in customerservice

38th

Baby Patches

Baby Patches

Turkish Angora calico, very hyper and active, catnip toy lover, and Chief Kit at NipandBones.com. Follow my momma @nipandbonesllc.
Bunny Jean Cook
Bunny Jean Cook RT: I nominate @babyPatches for a Shorty Award in #customerservice because she's my baby & a great spokescat! #BPvip
Theresa O'Connell
Theresa O'Connell I nominate @BabyPatches for a Shorty Award in #customerservice because her store is gr8 & she's a gr8 spokescat!
Ruthi
Ruthi RT @BrewskieButt:I nominate @babyPatches 4 a Shorty Award in #customerservice because she's my baby &great spokescat!
View all votes for Baby Patches
4 votes in customerservice
7 votes in smallbusiness
1 vote in brand

38th
(tie)

Amber Green

Amber Green

Activision Customer Support ~ I'm here to address your questions, comments, and concerns about our games ~ I like to think I'm pretty fun, too.
Mark Boyle
Mark Boyle I nominate @ATVI_Amber for a Shorty Award in #customerservice because... she's an awesome Activision support person :D
rjive
rjive RT @NSSteph:nominate @ATVI_Amber for a Shorty Award in #customerservice she kicksbutt & takes names & is super helpful.
Stephanie Bayer
Stephanie Bayer I nominate @ATVI_Amber for a Shorty Award in #customerservice because she kicks butt & takes names & is super helpful.
View all votes for Amber Green
4 votes in customerservice

39th

marlon wayans

marlon wayans

Don't take anything I say personal in negativity. I am here to bring light and smiles to your life and heart. LIVE LOVE LAFF
Brian Boateng
Brian Boateng I nominate @marlonlwayans for a Shorty Award in #customerservice because... the dude straight up funny
jasmine houston
jasmine houston I nominate @MARLONWAYANS for a Shorty Award in #customerservice because...
mary rose
mary rose I nominate @marlonlwayans for a Shorty Award in #customerservice because... hes effin funny =)
View all votes for marlon wayans
6 votes in customerservice
3,986 votes in humor
270 votes in comedy
46 votes in celebrity
32 votes in apps

40th

Jack

Jack

I'm Jack and I work for eHarmony. I am here to answer your questions and comments.
Jack
Jack Vote for @eHarmony_jack for the Shorty Award in #customerservice - we're a tweet away, & here to help you find Love!
eHarmonySuccess
eHarmonySuccess I nominate @eHarmony_jack for a Shorty Award in #customerservice because...he helps people out!
rockstar1975
rockstar1975 I nominate @eHarmony_jack for a Shorty Award in #customerservice because...
View all votes for Jack
4 votes in customerservice
1 vote in egocentric

40th
(tie)

Justin Bieber

Justin Bieber

www.BieberFever.com Request my single SOMEBODY TO LOVE featuring USHER!! and thank you for making a dream come true. MY WORLD 2.0 - Get that!!
Sophie Bradshaw
Sophie Bradshaw I nominate @justinbieber for a Shorty Award in #customerservice because...
Mette Nielsen
Mette Nielsen I nominate @Justinbieber for a Shorty Award in #customerservice because he has an amazing voice and his songs are GOOD!
Sophie Lally
Sophie Lally I nominate @justinbieber for a Shorty Award in #customerservice because he is soo sweet and cares about ALL his fans :)
View all votes for Justin Bieber
4 votes in customerservice
981 votes in music
130 votes in celebrity
88 votes in sexiness
43 votes in humor

40th
(tie)

Happiness Inside

Happiness Inside

You can be happy NOW - come join us!
LiveLifeSolid - Lisa
LiveLifeSolid - Lisa I nominate @happinessinside for a Shorty Award in #customerservice because...they have a great thing going!
Abby Becker
Abby Becker I nominate @HappinessInside for a Shorty Award in #customerservice because...happiness is contagious!
Glenda Johnston
Glenda Johnston I nominate @HappinessInside for a Shorty Award in #customerservice because...
View all votes for Happiness Inside
4 votes in customerservice
1 vote in egocentric
1 vote in smallbusiness

40th
(tie)

Starbucks Coffee

Starbucks Coffee

Freshly brewed tweets from Brad at Starbucks in Seattle, WA.
Kathleen Reddy
Kathleen Reddy I nominate @Starbucks for a Shorty Award in #customerservice because...I make lattes for them and I'm awesome.
feline_dot
feline_dot I nominate @starbucks for a Shorty Award in #customerservice because... My best days start w/ a barista w/ great coffee
fatima butt
fatima butt I nominate @Starbucks for a Shorty Award in #customerservice because...
View all votes for Starbucks Coffee
4 votes in customerservice
2 votes in food
1 vote in brand

41st

Barry Reese

Barry Reese

TCS - Tire Company Solutions - Technology for the Tire, Wheel, and Automotive Industry
Jessica Usrey
Jessica Usrey I nominate @TCSTirePower for a Shorty Award in #customerservice because...they always put the customer first
wtmullican
wtmullican I nominate @tcstirepower for a Shorty Award in #customerservice because...they go the extra mile! #smallbusiness
Glenn
Glenn I nominate @TCSTirePower for a Shorty Award in #customerservice because they are the coolest people around.
View all votes for Barry Reese
3 votes in customerservice
3 votes in apps

41st
(tie)

Greg Yaitanes

Greg Yaitanes

producing director of HOUSE season SIX
Rebecca Woodhead
Rebecca Woodhead I nominate @GregYaitanes for a Shorty Award in #customerservice because he asks questions then actually listens.
Mae Vaughan
Mae Vaughan I nominate @GregYaitanes for a Shorty Award in #customerservice because he puts up with a crazy fandom so well.
Stacy Moon
Stacy Moon I nominate @GregYaitanes for a Shorty Award in #customerservice because there's no way David Archuleta is better at it.
View all votes for Greg Yaitanes
3 votes in customerservice
115 votes in smallbusiness
4 votes in celebrity
3 votes in news
1 vote in other

41st
(tie)

JaFizIsso

JaFizIsso

Por: @GustavoStein
DaniBianchin Support
DaniBianchin Support I nominate @JaFizIsso for a Shorty Award in #customerservice because... they're so funny
Lucas de Oliveira
Lucas de Oliveira I nominate @JaFizIsso for a Shorty Award in #customerservice because...não tem nenhum que ele disse e nao tenha feito
Paula Prata Peralta
Paula Prata Peralta I nominate @JaFizIsso for a Shorty Award in #customerservice because it's perfect
View all votes for JaFizIsso
3 votes in customerservice
337 votes in humor
5 votes in jafizisso
3 votes in health
3 votes in nonprofit

41st
(tie)

Mrs Stephen Fry

Mrs Stephen Fry

Stephen's poor, downtrodden wife & mother of his five or six kids.
Matt Mulligan
Matt Mulligan I nominate @MrsStephenFry for a Shorty Award in #customerservice because her call girl service is top class!
Beth Breeze
Beth Breeze I nominate @MrsStephenFry for a Shorty Award. Icing on the cake Edna, the icing on the cake. "LOL" ;) #customerservice
John Brooks
John Brooks I nominate @MrsStephenFry for a Shorty Award in #customerservice because... ; )
View all votes for Mrs Stephen Fry
3 votes in customerservice
1,097 votes in humor
7 votes in food
3 votes in frys
3 votes in egocentric

41st
(tie)

Twitter

Twitter

Always wondering what's happening.
Marcos Rondineli
Marcos Rondineli I nominate @shortyawards for a Shorty Award in #customerservice because they don't seem to own, but dominates @twitter
Marcos Oliveira
Marcos Oliveira I nominate @Twitter for a Shorty Award in #customerservice becaus between Claudia Leitte n Ivete Sangalo I can't choose
Albert LaGoy
Albert LaGoy I nominate @Twitter for a Shorty Award in #customerservice because... if they didnt create this site I would be so bore
View all votes for Twitter
3 votes in customerservice
8 votes in news
5 votes in apps
2 votes in innovation
2 votes in tech

41st
(tie)

lil duval

lil duval

FOR BOOKING EMAIL RICHBROKEENT@GMAIL.COM
Roxanne Shante`
Roxanne Shante` I nominate @lilduval for a Shorty Award cause he's unpredictable #customerservice
Angel Thomas
Angel Thomas I nominate @lilduval for a Shorty Award BECAUSE he's short.. right? #customerservice
San Manzini
San Manzini I nominate @lilduval for a Shorty Award in #customerservice because...he is constantly funny on a regualr basis
View all votes for lil duval
3 votes in customerservice
3,566 votes in humor
27 votes in comedy
25 votes in itinerarytweet
19 votes in celebrity

41st
(tie)

David Bowers

David Bowers

Profess'l Voice Artist, Former Radio Jock, Award Winning Media Consultant: 'FOLLOW' Me & I'll turn your brain to jelly too! Your secrets are safe with me!
Computer Help USA
Computer Help USA I nominate @TheDavidBowers for a Shorty Award in #customerservice because he always goes the extra mile for his clients
The Lowry Agency
The Lowry Agency I nominate @TheDavidBowers for a Shorty Award in #customerservice because his voice is unparalleled and always delivers
DavidLowry
DavidLowry I nominate @TheDavidBowers for a Shorty Award in #customerservice because he delivers the very best for his clients!
View all votes for David Bowers
3 votes in customerservice
2 votes in music
1 vote in smallbusiness

41st
(tie)

Virgin Media

Virgin Media

Welcome! The latest news & info from Virgin Media. Your helpers are Sam, Billy, Pete, Asam and Alex. We're here from 9am-6pm. Email: twitter @ virginmedia.co.uk
David Flannagan
David Flannagan I nominate @VirginMedia for a Shorty Award in #customerservice because... their customer service on twitter is amazing
Ben Rose
Ben Rose I nominate @virginmedia for a Shorty Award in #customerservice because...they have the hardest job in the world.
Gareth Molyneux
Gareth Molyneux I nominate @virginmedia for a Shorty Award in #customerservice because they're really creative in using twitter!
View all votes for Virgin Media
3 votes in customerservice

41st
(tie)

The Grooming Guys

The Grooming Guys

Grooming Lounge Co-Founders Talk About Their Quest To Make The World An Even More Handsome Place.
Michael Levy
Michael Levy Anybody who nominates @groominglounge for a Shorty Award in #customerservice and #smallbusiness is awsm
leegibson
leegibson I nominate @groominglounge for a Shorty Award in #customerservice because Jane rocks!
The Grooming Guys
The Grooming Guys Anybody who nominates @groominglounge for a Shorty Award in #customerservice and #smallbusiness is awsm
View all votes for The Grooming Guys
3 votes in customerservice
1 vote in smallbusiness
1 vote in egocentric