Headline Shorty Headline Twitter

The Year's Best Customer Service on Twitter

For large brands providing outstanding customer service on Twitter. Small businesses, use #smallbusiness

Customerservice Leaders - The Shorty Awards - The best producers of real-time, short form content on Twitter(You can still submit a vote for fun, but the actual contest is over)

140
I vote for for a Shorty Award in
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Vote with a tweet. Votes must have a reason after "because..." or they won't count!

Customer Service Leaderboard

If the number of votes for you fluctuates, find out why here: Vote auditing

Winner

The Real-Time Academy of Short Form Arts & Sciences will use a combination of criteria to select the winner from among the finalists, including the number of votes, the reasons given in nominations, answers to the Shorty Interview (which you can still take here) and the content of the finalists' tweets.

19th

ivete
maluka por ivete
maluka por ivete I nominate @ivete for a Shorty Award in #customerservice because...
Gaby Sangalo
Gaby Sangalo I nominate @ivete for a Shorty Award in #customerservice because... Ela sempre responde os fãs com mto carinho!!
Rodrigo Yure
Rodrigo Yure I nominate @ivete for a Shorty Award in #customerservice because...
View all votes for ivete
13 votes in customerservice
96 votes in music
93 votes in celebrity
11 votes in design
6 votes in humor

20th

ATVI_Bernard

ATVI_Bernard

Activision Customer Support on Twitter
libra_Papillon
libra_Papillon I nominate @ATVI_Bernard for a Shorty Award in #customerservice because he has great aim w/ a pie & always quick 2 help
Mark Boyle
Mark Boyle I nominate @Atvi_Bernard for a Shorty Award in #customerservice because... he's a awesome source for Activision support
TwiterHero
TwiterHero I nominate @ATVI_Bernard for a Shorty Award in #customerservice because... he da man !
View all votes for ATVI_Bernard
10 votes in customerservice
4 votes in awesome
1 vote in egocentric
1 vote in customservice

21st

twitteruser
kerstin Recker
kerstin Recker I recommend @TwitterUser in the Shorty Award category #customerservice because...
André Nilton
André Nilton eu recomendo porque ela é fera e show de bola. #customerservice @TwitterUser
Fernando Ramirez
Fernando Ramirez I recommend @TwitterUser in the Shorty Award category #customerservice because...
View all votes for twitteruser
55 votes in customerservice
107 votes in music
57 votes in celebrity
49 votes in nonprofit
40 votes in health

22nd

Talk2O2

Talk2O2

Daryll & Paddy: Moderators from Talk2O2. Ask us anything!
James Mooney
James Mooney I nominate @Talk2O2 for a Shorty Award in #customerservice because they are the quickest and best way to solve your problem.
toddunctious
toddunctious I nominate @Talk2O2 for a Shorty Award in #customerservice because they are brilliant, superfast and solve all your problems
Steve Troughton-Sm…
Steve Troughton-Sm… I nominate @Talk2O2 for a Shorty Award in #customerservice because it's the best & fastest customer service I've seen
View all votes for Talk2O2
10 votes in customerservice
1 vote in egocentric

23rd

Movistar Chile
Denisse Carvajal
Denisse Carvajal I vote for @movistarchile for a Shorty Award in #customerservice because has the best service!
Gabriela Zuñiga
Gabriela Zuñiga I vote for @movistarchile for a Shorty Award in #customerservice
Alberto Contreras
Alberto Contreras I vote for @movistarchile for a Shorty Award in #customerservice because it works great
View all votes for Movistar Chile
13 votes in customerservice
1 vote in brand
1 vote in apps

24th

OtherInbox

OtherInbox

save your inbox for real people
sn iw
sn iw I nominate @otherinbox for a Shorty Award in #customerservice because promptness in response.
Matt Buck
Matt Buck I nominate @otherinbox for a Shorty Award in #customerservice because @hoonpark rocks my socks off.
CarolineLim
CarolineLim I nominate @otherinbox for a shorty award in #customerservice because @hoonpark @joshuabaer rock at what they do
View all votes for OtherInbox
9 votes in customerservice
1 vote in egocentric

25th

COLD-FX

COLD-FX

COLD-FX, Official supplier of the 2010 Olympics, sharing Olympics trivia, awarding prizes for correct answers & following! Hardeep Gosal - Online Community Mgr.
Elizabeth V
Elizabeth V RT @smithalso: Lets get more shorty votes for #customerservice Shorty Award for @COLDFX2010 enter here Go Vote!
tv watcher
tv watcher I nominate @COLDFX2010 for a Shorty Award in #customerservice because...of their great communication and helpfulness
Debbie Watson
Debbie Watson I nominate @COLDFX2010 for a Shorty Award in #customerservice because...they are dedicated to their membership.
View all votes for COLD-FX
13 votes in customerservice
5 votes in education
1 vote in egocentric

26th

Brad

Brad

Academic
ginayates
ginayates I nominate @bradfidler for a Shorty Award in #customerservice because he looks dapper in a sportcoat.
huckleberrio
huckleberrio I nominate @bradfidler for a Shorty Award in #customerservice for undisclosed reasons.
Troy Tolley
Troy Tolley I nominate @bradfidler for a Shorty Award in #customerservice bcuz he knows how2 please, even w/1 hand behind his back.
View all votes for Brad
6 votes in customerservice

27th

Wendy Boyce

Wendy Boyce

Internet Marketer and aspiring cookbook author. Passionate about God, my kids, Facebook and Artichokes!
Jon Wade
Jon Wade I nominate @SocialPMChick for a Shorty Award in #customerservice because She is a wonderful person and has a huge heart
lhortoncazbah
lhortoncazbah I nominate @SocialPMChick for a Shorty Award in #customerservice because...
Jim Pearson
Jim Pearson I nominate @SocialPMChick for a Shorty Award in #customerservice because she is full of helpful information
View all votes for Wendy Boyce
7 votes in customerservice
1 vote in egocentric
1 vote in roc

28th

Randolph d'Amore

Randolph d'Amore

Nine year Activision veteran with Customer Support and Quality Assurance.
Randolph d'Amore
Randolph d'Amore RT @Cafe50sWLA: Two regulars, @ATVI_Randolph & @ATVI_Bernard are up for a Shorty Award in #customerservice. Give 'em love. shortyawards.com
Cafe 50s
Cafe 50s Two regulars, @ATVI_Randolph & @ATVI_Bernard are up for a Shorty Award in #customerservice. Give 'em love. shortyawards.com
Mikey Vega
Mikey Vega I nominate @ATVI_Randolph for a Shorty Award in #customerservice because hes kinda the shit...
View all votes for Randolph d'Amore
6 votes in customerservice
1 vote in egocentric

29th

UBank

UBank

UBank is a division of National Australia Bank Limited. ABN 12 004 044 937. AFSL 230686. Refer to ubank.com.au for terms of use and our FSG.
Tweets about Sydney
Tweets about Sydney I nominate @UBank for a Shorty Award in #customerservice because they care!
Jordan Windebank
Jordan Windebank I nominate @UBank for a Shorty Award in #customerservice because they show time and time again that they're different.
Monty Hamilton
Monty Hamilton I nominate @UBank for a Shorty Award in #customerservice because we genuinely give a stuff and want to help you!
View all votes for UBank
5 votes in customerservice
1 vote in brand
1 vote in smallbusiness
1 vote in innovation

30th

Sonic.net

Sonic.net

The best ISP on the planet. http://corp.sonic.net/blog or http://corp.sonic.net/status or http://www.sonic.net or follow @sonicnet_status for Status updates.
rivenhomewood
rivenhomewood RT @sonicnet: I nominate @sonicnet for a Shorty Award in #customerservice because our amazing team really does care for customers! http://bi
The Webster
The Webster RT @sonicnet: I nominate @sonicnet for a Shorty Award in #customerservice because our amazing team really does care for customers! http://bi
Augie Schwer
Augie Schwer RT @dane: I nominate @sonicnet for a Shorty Award in #customerservice because our amazing team really does care for customers! http://bit.ly
View all votes for Sonic.net
7 votes in customerservice
1 vote in egocentric

31st

Loys

Loys

Loys, O cara da Radio Transcontinental FM 104,7 SP.
 █¢αισ мι¢нαєℓ█
█¢αισ мι¢нαєℓ█ I recommend @lcsloys in the Shorty Award category #customerservice because...esse valee a pena!!!!
Bárbara Rocha
Bárbara Rocha I vote for @lcsloys for a Shorty Award in #customerservice because...
bernnardo andrade
bernnardo andrade I vote for @lcsloys for a Shorty Award in #customerservice because he is grate in what he does.
View all votes for Loys
10 votes in customerservice
9 votes in entertainment
4 votes in sports
2 votes in politics
2 votes in humor

32nd

SocialNetworksCafe

SocialNetworksCafe

El primer lugar orientado a usuarios de Redes Sociales en Chile! Victoria Subercaseaux 7, esquina Alameda.
Pablo Croquevielle
Pablo Croquevielle I vote for @SnScafe for a Shorty Award in #customerservice because...is a awesome place to social networks :D
ClaudioVillagra
ClaudioVillagra I vote for @snscafe for a Shorty Award in #customerservice because is: good, ,new, innovative and unlimited idea.
Pablo Frías
Pablo Frías I vote for @SNsCafe for a Shorty Award in #customerservice
View all votes for SocialNetworksCafe
5 votes in customerservice
1 vote in egocentric

32nd
(tie)

windstream

windstream

Official Twitter account for Windstream. Provider of phone, Internet & TV for home; voice, data & equipment for business.
Richard
Richard I nominate Mollie @windstream for a Shorty Award in #customerservice because she is the best customer service rep I've
markbrozik
markbrozik I nominate @windstream for a Shorty Award in #customerservice because Molly Rocks She fixed my DSL Prob Quick
Larry D. White, APR
Larry D. White, APR RT @ErinAscione: I nominate @Windstream for a Shorty Award in #customerservice because Mollie is the bomb!
View all votes for windstream
5 votes in customerservice

33rd

melhoramigogay

melhoramigogay

Eu sou o seu melhor amigo!
Judy Undervill
Judy Undervill I nominate @melhoramigogay for a Shorty Award in #customerservice because... he's my best friend.
Thaís Marques
Thaís Marques I nominate @melhoramigogay for a Shorty Award in #customerservice because... he's the best friend I've ever had
Dani Soares
Dani Soares I nominate @melhoramigogay for a Shorty Award in #customerservice because...
View all votes for melhoramigogay
7 votes in customerservice
23 votes in humor
8 votes in weird
6 votes in apps
6 votes in health

34th

Coley Wopperer

Coley Wopperer

A luctant, sheveled, and sometimes posterous crastinating signer
JésSiKa Felipe
JésSiKa Felipe I vote for @c for a Shorty Award in #customerservice because... a melhor
kalyme Belo
kalyme Belo I nominate @c for a Shorty Award in #customerservice because...she is very creative.
Paulinha Santos ♥CL♥
Paulinha Santos ♥CL♥ I nominate @C for a Shorty Award in #customerservice because...she is woman perfect
View all votes for Coley Wopperer
4 votes in customerservice
40 votes in celebrity
27 votes in music
7 votes in design
5 votes in humor

34th
(tie)

Big Ben

Big Ben

Occasional missed or late bongs are caused by network problems; it happens sometimes. Thanks for all the kind comments though :)
Salady Salad
Salady Salad I nominate @big_ben_clock for a Shorty Award in #customerservice because it always BONG BONG BONG's on time!
RLF
RLF I nominate @big_ben_clock for a Shorty Award in #customerservice because its punctuality is staggering!
Ms. Me
Ms. Me I nominate @big_ben_clock for a Shorty Award in #customerservice because... it defines the brilliance of Twitter =)
View all votes for Big Ben
4 votes in customerservice
8 votes in weird
1 vote in awesome
1 vote in culturalinstitution

34th
(tie)

easyJet Care

easyJet Care

If you need any assistance, Paul and his team are able to offer support which can improve your experience when travelling with easyJet
Peter Jones
Peter Jones I nominate @easyJetcare for a Shorty Award in #customerservice because they are extremely helpful & very prompt! Fab!
uniquelyme
uniquelyme I nominate @easyJetCare for a Shorty Award in #customerservice because it is personal and not just corporate speak.
 Barry Clark
Barry Clark I nominate @easyJetcare for a Shorty Award in #customerservice because they have shown great care over the past few wks
View all votes for easyJet Care
4 votes in customerservice

34th
(tie)

Coops

Coops

Derren Brown's trusty assistant.
helen roberts
helen roberts I nominate @lordcoopy for a Shorty Award in #customerservice because he's cool!
Marit Stokkenes
Marit Stokkenes I nominate @lordcoopy for a Shorty Award in #customerservice because... he's such a loyal slave... wait.. PA
Marie Reliegieus
Marie Reliegieus I nominate @lordcoopy for a Shorty Award in #customerservice because...he skated over Derrens MacBook for free!
View all votes for Coops
4 votes in customerservice